- Introduction
SoulConnection.com, operated by Cortona Media Inc., provides you with spiritual teachings, insights, and related services. Cortona Media Inc. (“Soul Connection”, “we”, “us”, or “our”) is committed to ensuring the highest level of data privacy for our users (“Subscribers”) (collectively, “You”, or “Users”).
At Soul Connection, the privacy and security of our Users is of paramount importance. Soul Connection is committed to protecting the data you share with us.
When this Policy mentions “Soul Connection”, “we,” “us”, or “our”, it refers to Cortona Media Inc. that is responsible for the protection of your personal information in line with this Privacy Policy (“Data Controller”).
This Privacy Policy (“Policy”) explains how Soul Connection processes information that can be used to directly or indirectly identify an individual (“Personal Data”) collected on our Site, our services (“Service”), forums and our mobile applications (“Platform”).
All personal data are processed in accordance with applicable privacy laws and regulations.
For any questions regarding this Policy or any requests regarding the processing of personal data, please contact us at [email protected].
- General Principles. Confidentiality
Soul Connection shall process all Personal Data adhering to the general data processing principles:
- Lawfully, fairly and in a transparent manner in relation to the data subject (lawfulness, fairness, and transparency);
- Collect and process Personal Data only for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes (purpose limitation);
- Ensure that Personal Data is adequate, relevant and limited to what is necessary for relation to the purposes for which they are processed (data minimization);
- Ensure that Personal Data is accurate and, where necessary, kept up to date (accuracy);
- Ensure that Personal Data is kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed (storage limitation);
- Process Personal Data in a manner that ensures appropriate security of the personal data, including protection against unauthorized or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organizational measures (integrity and confidentiality).
All information stored on Soul Connection’s Platform is treated as strictly confidential. All information is stored securely and is accessed by qualified and authorized personnel only.
- Information We Collect 3.1. Information You Provide to Us
Information that is necessary for the use of the Soul Connection Platform:
- Account Signup Information: When you sign up to Soul Connection, we require you to provide minimum information – email address and password. In some particular cases we ask you to provide more information – such as your first and last name, identity verification, and contact details.
- Login Information: We collect login scope and email scope from Google and email, name, and surname from Facebook (Meta).
- Identity Verification: To comply with certain regulations, Soul Connection may collect identity verification information.
- Payment Information: To use features of the Soul Connection Platform, we may require you to provide certain financial information for processing payments.
- Communications: When you communicate with Soul Connection, we collect information about your communication and any information you choose to provide or disclose.
- Job Applicants’ Information: We also collect information that you provide to us by applying to any of the open career positions published on our website.
- Visitors and Users of Our User’s Websites or Services: We may also collect information pertaining to visitors and users of our User’s websites or services (“Users-of-Users”), solely for and on our Users’ behalf.
You may also choose to provide us information when you fill in a form, conduct a search, update or add information to your Soul Connection Account, respond to surveys, post to community forums, participate in promotions, or use other features of the Soul Connection Platform. We advise against posting any information you don’t wish to make public on the Soul Connection Platform.
Soul Connection processes information you provide to us on the legal basis of:
- Your consent, expressed when voluntarily submitting and filling your Personal Data details in sign-up forms, by email, request or inquiries window, etc.;
- Conclusion and performance of contractual arrangements and obligations between Soul Connection and the User;
- Pursuance of legitimate interests of Soul Connection, as Data Controller and manager of the Soul Connection platform;
- Compliance with legal obligations.
3.2. Information We Collect When You Use the Platform
When you use the Soul Connection Platform or contact us directly by any communication channel, we may collect information, including personal information, about the services you use and how you use them.
This information is necessary for the adequate performance of the contract between you and us, to enable us to comply with legal obligations and given our legitimate interest in being able to provide and improve the functionalities of the Soul Connection Platform.
- Log Data and Device Information: We automatically collect log data and device information when you access and use the Soul Connection Platform, even if you have not created a Soul Connection Account or logged in.
- Tracking Technologies and Cookies: We use cookies, beacons, tags, scripts, and other similar technologies.
- Usage Information: We use a tool called “Google Analytics” to collect information about your interactions with the Soul Connection Platform.
- Geo-location Data: We collect information about your approximate location as determined by data such as your IP address.
Soul Connection processes this information on the legal basis of:
- Your consent;
- Conclusion and performance of contractual arrangements and obligations between Soul Connection and the User;
- Pursuance of legitimate interests of Soul Connection, as Data Controller and manager of the Soul Connection platform.
- How We Use Your Data
We use, store, combine, and process information, including personal information, about you to provide, understand, improve, and develop the Soul Connection Platform, create and maintain a trusted and safer environment, and comply with our legal obligations.
- Who We Share Your Data With
We may share your data with third-party service providers who assist us in operating our website, conducting our business, or serving our users. These third parties are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
- Web Hosting Provider: Our web hosting provider may collect and process data as part of hosting and maintaining our website.
- Google Analytics: We use Google Analytics to analyze website traffic and usage patterns.
- Payment Processors: If you make a purchase through our website, your payment information is processed by our third-party payment processors.
- Email Marketing Services: If you subscribe to our newsletter or marketing emails, your email address and preferences may be shared with our third-party email marketing service providers.
- Social Media Platforms: If you interact with our content on social media platforms, those platforms may collect data about your interactions.
- Third-Party Plugins and Services: Our website uses various third-party plugins and services to enhance functionality.
- How Long We Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
- What Rights You Have Over Your Data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
- Where We Send Your Data
Visitor comments may be checked through an automated spam detection service.
- Your Contact Information
For any privacy-specific concerns, you can contact us at [email protected].
- Additional Information
How We Protect Your Data
We take the security of your personal data seriously and implement a variety of security measures to maintain the safety of your personal information. These measures include encryption, two-factor authentication, and regular security audits.
What Data Breach Procedures We Have in Place
In the event of a data breach, we have procedures in place to notify users promptly and to work with relevant authorities to address the breach. This includes internal reporting systems and contact mechanisms.
What Third Parties We Receive Data From
We may receive data about users from third parties, including advertisers and partners, to enhance the user experience on our site.
What Automated Decision Making and/or Profiling We Do with User Data
We do not use automated decision making or profiling that significantly affects users.
Industry Regulatory Disclosure Requirements
We comply with industry regulatory disclosure requirements and will disclose any necessary information as required by law.